Camperman Australia AU Rental Terms for travel between 01-Apr-2008 and 30-Jun-2012 DEFINITIONS: The following definitions apply for these Terms & Conditions for Camperman Australia Group Pty Ltd. Camperman Australia Group Pty Ltd is herein referred to as CAMPERMAN. The Travel Agent is herein referred to as the AGENT. The Client (Renter) is herein referred to as the HIRER.
VEHICLE CHECK IN TIME: Vehicle pick-up and drop-off must be between 10:00am and 3:00pm weekdays or between 8:00am and 11:00am Saturdays. Sunday vehicle pick-up and drop-off is by prior arrangement ONLY. On Saturdays, please arrive at least an hour prior to the depot closing time (closing time is 12:00pm).
Vehicles returned late will be charged a late fee of $150.00. Plus the day rate applicable for that rental day. A client returning one day or more days late will be liable for a penalty rate of $150.00 per day plus CAMPERMAN loss of revenue and accommodation for its client waiting for the late campervan if required.
After hours pick-up and drop-off may be made by prior arrangement at a cost of AUD$100.00, payable on pick-up or drop-off. All depots will be closed on Sundays, Christmas Day, Boxing Day (26 December), New Years Day Good Friday and Easter Monday.
ADMINISTRATION/RESERVATION: Monday to Sunday: 8:00am to 8:00pm.
HELPLINE: CAMPERMAN Head Office offers a 7-day-a-week Australia-wide help and information service. Any problems associated with the vehicle, including equipment failure, must be reported to CAMPERMAN as soon as possible and within 24 hours in order to give CAMPERMAN the opportunity to rectify the problem during the rental period. Failure to do so will compromise any claims for compensation. We do not accept liability for any claims submitted after this period.
MINIMUM DAY RENTALS: The minimum rental period for all CAMPERMAN vehicles is 10 days. The minimum rental period for vehicles being both picked up and dropped off in Cairns is 7 days.
ONE WAY RENTALS: There is a one way pick up or drop off fee of $250.00 for all pick up and drop offs at Airlie Beach and Townsville. There is no extra charge for One-Way rentals from or to our other depots.
MULTIPLE RENTALS: May be combined to qualify THE HIRER for the longer-term rental rates. i.e.: One 12-day rental plus one 10-day rental qualifies for the 22-day rate. The time period between rentals must not exceed one calendar month.
RENTAL TIME EXTENSIONS: Rental time extensions or drop-off location changes are at the discretion of the Management and rely entirely on future demand and availability. Any request for an extension MUST be communicated as soon as practicable and possible and must be approved with Head Office.
Dropping off at a different depot: Unauthorised drop-off to a depot other than that contracted for (as stated on the rental agreement) will result in a fee being charged to the renter of AUD$750.00 in addition to the daily rate.
EARLY DROP-OFF: There will be no refund for early termination of a rental or Hire Agreement for any reason. There is no refund available for the unused portion of the rental should the vehicle be returned earlier than contractually agreed on the rental agreement signed by the renter.
Wrong drop off location: If a vehicle is left at any place other than our depots, pick-up fees will be charged at AUD$75.00 per hour for the retrieval of the vehicle.
CANCELLATION POLICY
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled over 33 days prior to pick-up date: AUD$200 (Deposits up to AUD$200 are non-refundable)
If cancelled within 10 - 32 days of pick-up date: 50% of the full rental charges.
If cancelled 4 - 9 days prior to pick-up date: 75% of full rental charges.
If cancelled 3 days prior to pick-up or no show: No refund available
TRAVEL INSURANCE
We strongly recommend that clients ensure they take out the highest level of Travel Insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
VEHICLE SUBSTITUTIONS: CAMPERMAN reserves the right to upgrade to a higher rated vehicle at no extra cost.
DAILY HIRE CONDITIONS: CAMPERMAN calculates the hire of a vehicle on a per calendar day basis (within depot hours) ie irrespective of the time of collection or return within those hours. When calculating the number of days a vehicle is rented the day of pick-up is counted as the first day of the rental. The day of drop-off is counted as the final rental day.
WHERE THE HIRER WILL RETURN THE VEHICLE: THE HIRER will return the vehicle to the CAMPERMAN location set out on the Rental Agreement. THE HIRER understands that there will be an extra charge of AUD$750.00 if THE HIRER returns the vehicle to a different location. This is non-negotiable.
DRIVERS: A current motor vehicle driver's licence is required from all drivers and must be produced in person on pick-up.
UNAUTHORISED AND PROHIBITED USE:
The following persons must not drive the Vehicle
1. Any person who is not identified on the Rental Agreement
2. Any person whose blood alcohol concentration exceeds the lawful percentage.
3. Any person whose driver's licence has been cancelled or suspended.
4. Any person who is under the influence of legal or illicit drugs.
5. Any person who holds a learner's permit or a probationary license.
All insurance cover will be void if any of the above terms are breached.
DRIVERS AGE: The minimum age for drivers is 19 years. The maximum age is 75 years. Medical certificates for drivers over the age of 75 are required
CREDIT CARD TRANSACTIONS: We accept MasterCard, Visa Card and EFTPOS. All transactions will be processed in Australian Dollars. A surcharge of 2% will be charged on all credit card transaction.
FINANCIAL OBLIGATIONS:By entering into the Rental Agreement, THE HIRER authorises
and agrees that CAMPERMAN will charge THE HIRER's credit card or other credit card provided by THE HIRER with a security bond and/or deposit (a credit card imprint authorised but not processed, and held for the duration of the rental, and up to 6 weeks thereafter), and that THE HIRER will pay on demand any balance of the following charges:
1. All Rental charges specified on the Rental Agreement.
2. All charges incurred by CAMPERMAN in respect of parking fines, exceeding the speed limit or any other traffic violations during the period of the rental. (These will be charged to THE HIRER's credit card plus an AU$70.00 administration fee per fine whenever CAMPERMAN becomes aware of such violations).
3. The renter is totally responsible for all loss of, or damage to the motor vehicle (including loss of use) cost of the vehicle, legal expenses, towing and recovery charges where:
- The vehicle is totally or partially immersed in water regardless of the cause.
- The interior of the vehicle is damaged (regardless of cause).
- The vehicle is damaged by driving it under or into an object lower than the height of the vehicle. Please be careful when parking under trees or when entering a building that the height available is higher than the height of the campervan or motorhome.
ADDITIONAL NOTE:
If THE HIRER is unable to provide a credit card to use for the insurance pre-authorisation, THE HIRER must complete a ‘Cash Deposit Application’ form PRIOR to the collection date. The form is available from CAMPERMAN head office or via download from the Camperman Australia
website.
WRITING AND CALCULATION ERRORS ON RENTAL AGREEMENT: The charges as set out herein are not final. Should a written and/or a calculation error occur, THE HIRER authorises CAMPERMAN to charge their credit card for any shortage, or in case of overpayment, receive payment from CAMPERMAN.
TAXES and Government charges, financial charges as well as the 10% GST are included in our rental rates.
GAS: The gas bottle supplied to the client is not full on delivery of the Campervan. The client takes it not full and brings it back not full. THE HIRER will fill it as and when he requires it. The gas bottle is not full at check out.
GAS BOTTLE: The gas bottle is not to be used in conjunction with any appliances (eg. Lamps, BBQs etc) not provided by CAMPERMAN. THE HIRER is responsible for any damage to CAMPERMAN’s property caused by incorrect usage of the gas bottle and gas fittings.
FUEL: The fuel (Unleaded Petrol) tanks are to be refilled by the HIRER as and when required. CAMPERMAN will not be held responsible for any representation as to fuel economy for individual vehicles. Fuel economy is dependent upon a number of varying factors, including how the vehicle is driven, weather conditions and the maintenance of correct tyre pressures. The fuel tank is not full at check out and can be returned the same way. If you run out of fuel and request roadside assistance you will be liable for the call out fee, and the extra kilometres for the call out
plus the fuel you require.
CAMPERMAN'S LIABILITY: CAMPERMAN will not be liable to The HIRER for any loss, damage or inconvenience caused by delayed delivery of the vehicle, or by the vehicle not being suitable for The Hirer's purposes. CAMPERMAN will not be liable for any loss or inconvenience from change in drop-off location caused by natural disasters such as floods, cyclones, hailstorms, earthquakes, etc, nor for any personal injury or damage to The Hirer's property caused thereby.
TYRE DAMAGE: The Hirer's insurance policy has an AUD$500.00 excess. Tyre damage, flat tyres, spiked tyres are at the cost of the renter. Average tyre prices in Australia are AUD$125.00, so please take care of the vehicle's tyres. The renter will be responsible for tyre damage and windscreen damage up to $500.00. Windscreen chips are charged at $42.50 per chip. Windscreen replacements are at $195.00.
AGENT NON PAYMENT: In the case of non-payment to CAMPERMAN of payments made by The HIRER to an AGENT, THE HIRER hereby agrees to make full payment for the gross amount of the rental prior to the pick-up of the vehicle.
MAXIMUM NUMBER OF PASSENGERS: The HIRER agrees that the vehicle rented may only be used to carry the maximum number of passengers as shown on the Rental Agreement or as dictated by licensing authorities. CAMPERMAN will not accept any liability if these Terms are breached.
VALUABLES: CAMPERMAN assumes no liability for valuables left in or stolen from the vehicle. Please do not leave valuables in the vehicle because of possible theft. In major cities it is advisable to leave the vehicle in a Caravan Park and take public transport to the city. Please note: Insurance on personal property is The Hirer's responsibility.
TRANSFERS: Transfers to and from CAMPERMAN are not included in the rental price. It is the responsibility of the HIRER to arrange transport to and from CAMPERMAN depots.
CLEANING FEE ON RETURN OF VEHICLE: The vehicle will be delivered in a clean condition to THE HIRER, who agrees to forfeit a cleaning fee of AU$150.00 (inside) & AU$75 (outside) should the vehicle not be returned to CAMPERMAN in the same clean condition.
ANIMALS & PETS: CAMPERMAN does not allow the carriage of pets or any animals in their vehicles whilst on rental. Carriage of pets or animals will render the contract void, and the rental bond will be retained and used for cleaning and fumigating the vehicle.
RENTAL REFUSAL: CAMPERMAN reserves the right to refuse any rental, or the continuation of any rental at its discretion.
REPAIRS
1. CAMPERMAN's vehicles are always fully maintained and serviced. However, we recognise that occasional breakdowns and small problems will occur. Minor repairs to mechanical items and oil consumption up to AUD$50 will be reimbursed against receipts on completion of the rental. Camperman Australia has a 24/7 agreement on breakdown with all the Major Roadside Service Organisations.
2. Should serious problems be encountered, THE HIRER must inform CAMPERMAN at the first possible opportunity, and follow CAMPERMANS instructions.
3. Down time. In all cases the responsibility of CAMPERMAN is limited to refunding for the downtime that the vehicle is actually in a repair shop and the time lost though not being able to drive the vehicle.
4. Accommodation. No alternative accommodation or food items will be paid for during such down time. However the client has the right to choose between Camperman Australia refunding for lost time, and Camperman Australia paying the accommodation and the cost of food to the equivalent of the day rate lost because of the repairs being carried out.
5. Malfunction of Radio/Cassette players, Microwave, Stove or Grill, Air-conditioning Units, Refrigerator, Water Pump are not considered mechanical breakdowns, and downtime will not be paid for these items.
6. Overhead damage. If the roof of the vehicle is damaged due to THE HIRER driving into an area with insufficient clearance, THE HIRER is responsible for the full cost of the repair.
7. CAMPERMAN is not responsible for replacing or compensating THE HIRER for spoiled food caused by a fridge malfunction.
8. CAMPERMAN is not responsible for damage to THE HIRER’s property caused by water due to leaks.
9. Towing and retrieval of damaged vehicles to the closest CAMPERMAN depot is covered. In the event of an accident resulting in the vehicle being damaged sufficiently to require replacement, it is THE HIRER's responsibility to make their way to the closest CAMPERMAN depot that has a replacement campervan or Motor-home available. Any expenses incurred whilst travelling to the closest CAMPERMAN depot that has a
replacement Campervan or Motor home available are THE HIRER's responsibility.
10. Refund for lost time. Any refund for on-road problems will be made at the time of the repair. The repair time will be calculated, and the downtime reimbursed at the time of delivery from the repairer. Down time will be calculated in hours, not days, and credited to The Hirer's credit card immediately.
11. CAMPERMAN will not be held responsible for customers missing pre-organised tours due to vehicle repairs or breakdowns. CAMPERMAN will not reimburse any non-refundable deposits or other associated costs incurred by the HIRER as a result.
MAINTENANCE & RESPONSIBILITY: Joint Hirer's and all drivers are jointly and severally responsible under the Rental Agreement. The HIRER will be held fully responsible for engine damage if the radiator cap is not properly replaced and sealed after checking fluid levels and/or the warning buzzer for overheating is ignored. It is The HIRER's responsibility to check and maintain all fluid and fuel levels and to immediately rectify and/or report to Head Office if heavy usage of oil or coolant is occurring or any defect of which The HIRER becomes aware. It is the Hirers duty to check the fluid levels every three days to ensure fluid levels are correct. Please check fluid levels while the motor is cold early in the mornings.
CAMPERMAN, on presentation of receipts, will reimburse refills of all fluids except petrol and diesel. The HIRER shall drive the vehicle in a careful and cautious manner and will not do or allow to be done anything to harm the vehicle. The HIRER shall not use the vehicle for anything other than its intended purpose, or allow use of the vehicle to carry passengers or goods for hire. The HIRER shall not allow the vehicle to be used to carry volatile liquids, corrosive or flammable materials or explosives.
ROAD RESTRICTIONS : CAMPERMAN's vehicles are not allowed to travel on unsealed (dirt or gravel) roads. Travel on these roads voids all damage protection cover. The HIRER will be totally liable for all damage caused by travelling on unsealed (dirt or gravel) roads. The full cost of the damage to all parties concerned may be deducted from the HIRER. If in the opinion of CAMPERMAN a vehicle is found to have travelled on unsealed (dirt or gravel) road the bond/deposit will be retained until the vehicle is fully inspected and checked for damage. If no damage has occurred the bond will be returned to the HIRER, less the cost of inspection. Inspection labour cost is AUD$70.00 per hour.
LIVING EQUIPMENT: Living equipment, as detailed in the line drawings, is included in the vehicle. The HIRER will be charged for any missing or damaged items.
EXTRAS: An outdoor table can be rented at AUD$20.00 per rental. Outdoor chairs can be rented at AUD$10.00 per chair/rental. Extras must be booked in advance.
SINGLE VEHICLE ACCIDENT: A vehicle being involved in a 'Single Vehicle accident' will incur upon the HIRER additional liability of AUD$250.00. i.e. if a client runs into a Kangaroo or a cow or a parked car, or an awning of a building these are examples of a single vehicle accidents.
INSURANCE EXCESS: An Insurance excess/security bond will be taken at the point of pick-up by way of credit card swipe. The bond amount is AU$500.00 for Hi Top vehicles and AU$1000.00 for all other vehicles. This payment will not be processed but will be held as bond for all accidents and damage and administration charges for traffic violations.
Overhead Damage on Campervans and Motor Homes are not covered under our Insurance.
Note 1: Bond/Security Deposit Return. If the vehicle is returned with any damage, or has been involved in an accident, whether the fault of The HIRER or not, the excess/security bond will be retained by CAMPERMAN until the full cost of the damage is determined, or the claim has been settled by the Third Party's Insurance Company. The excess/security bond will then be returned to The HIRER in full if it is determined that there is no liability to the third party under Australian Motor Vehicle Laws and/or with Australian litigation. Please note that Third Party claims can take months or even years to resolve. CAMPERMAN cannot force the destiny of these claims, it is up to our Insurance Company and the Third Party, be they insured or not.
Note 2: Excess/Security Bond/deposit return (Single Vehicle Accident). Single Vehicle accidents are defined as any damage that is done to the vehicle when no other vehicle is involved, or when the accident is with another vehicle, but the HIRER cannot provide CAMPERMAN with the driver's licence, name or the registration number of the other vehicle. Examples of single vehicle accidents include such things as running into trees, guideposts or animals, whether intentionally or not, whilst travelling forward or reversing. Collision with animals are considered to be a single vehicle accident, as too is overturning the vehicle, or any other damage done to the vehicle for any reason when no other vehicle is directly involved. A single vehicle accident carries an additional AUD$250.00 excess to be charged against the HIRER's credit car at the time of the accident
19 to 20 year old extra Insurance excess. If any driver aged 19 or 20 (during the rental period) will be driving the vehicle, the rental is subject to an insurance deposit of $2500. All other clauses in our Terms and Conditions apply as normal.
DAMAGE COVER: In the event of an accident, personal injury is covered through Registration 3rd Party Insurance. All vehicles are fully insured for own their damage and 3rd Party Property Damage, but The HIRER is responsible for the Insurance Excess.
CONTRACTUAL RIGHTS: By signing the Rental Agreement contract, THE HIRER accepts that the Terms and Conditions make this an Australian contract and that THE HIRER will be bound by the Australian State Law in which State this Agreement is contracted. This contract overrides any
other contract form or contract taken in any other country. Any changes made to this contract may only be in writing and signed by THE HIRER and an authorized agent of CAMPERMAN. CAMPERMAN makes no express or implied warranty in relation to this Agreement.
KEYS: The HIRER will be responsible for the cost of replacing keys which are lost or broken, or for the retrieval of keys locked in a vehicle. Cost of a locksmith travelling to the vehicle will be at The Hirers' expense.
PAYMENT IN AUSTRALIA All payments to be paid in Australia will be in Australian Dollars (AUD$) only. Personal Travellers cheques will be accepted No foreign currency will be accepted.
DISCLAIMER All illustrations, line drawings and text in any of our brochures or advertising material, including our website, are a representation only of the vehicles depicted. Variances in any vehicle or its equipment offered for rental may occur due to modifications and/or upgrades.
EXCHANGE RATE/CURRENCY FLUCTUATION All credit card transactions are conducted in Australian Dollars (AUD$). Due to exchange rate fluctuations there could be some variation in the amount initially debited against the credit card and the amount refunded when the vehicle is returned. CAMPERMAN accepts no liability for these variations, up or down.
You have 24 hour road side assistance. If THE HIRER flattens the battery by leaving lights on, THE HIRER is responsible for the cost of the call out.
THE HIRER MUST ENDEVOUR TO DRIVE RESPONSIBLY & SAFELY AT AL TIMES.
The majority of accidents are caused by:
1. Driving too quickly
2. Driving on the wrong side of the road.
3. Turning across oncoming traffic.
4. Driving while fatigued, tired or sleepy.
5. Animals running across the road.
6. Reversing without due caution.
7. Driving whilst intoxicated.
8. Driving at night.
9. The driver becoming distracted by something on the side of the road.
IF PROPER CAUTION AND DUE CARE IS EXCERCISED BY THE DRIVER, THE MAJORITY OF THESE ACCIDENTS CAN BE AVOIDED.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Camperman Australia AU Insurance
SINGLE VEHICLE ACCIDENT: A vehicle being involved in a 'Single Vehicle accident' will incur upon the HIRER additional liability of AUD$250.00. i.e. if a client runs into a Kangaroo or a cow or a parked car, or an awning of a building these are examples of a single vehicle accidents.
INSURANCE EXCESS: An Insurance excess/security bond will be taken at the point of pick-up by way of credit card swipe. The bond amount is AU$500.00 for Hi Top vehicles and AU$1000.00 for all other vehicles. This payment will not be processed but will be held as bond for all accidents, damage and administration charges for traffic violations.
Overhead Damage on Campervans and Motor Homes are not covered under our Insurance.
Note 1: Bond/Security Deposit Return. If the vehicle is returned with any damage, or has been involved in an accident, whether the fault of The HIRER or not, the excess/security bond will be retained by CAMPERMAN until the full cost of the damage is determined, or the claim has been settled by the Third Party's Insurance Company. The excess/security bond will then be returned to The HIRER in full if it is determined that there is no liability to the third party under Australian Motor Vehicle Laws and/or with Australian litigation. Please note that Third Party claims can take months or even years to resolve. CAMPERMAN cannot force the destiny of these claims, it is up to our Insurance Company and the Third Party, be they insured or not.
Note 2: Excess/Security Bond/deposit return (Single Vehicle Accident). Single Vehicle accidents are defined as any damage that is done to the vehicle when no other vehicle is involved, or when the accident is with another vehicle, but the HIRER cannot provide CAMPERMAN with the driver's licence, name or the registration number of the other vehicle. Examples of single vehicle accidents include such things as running into trees, guideposts or animals, whether intentionally or not, whilst travelling forward or reversing. Collision with animals are considered to be a single vehicle accident, as too is overturning the vehicle, or any other damage done to the vehicle for any reason when no other vehicle is directly involved. A single vehicle accident carries an additional AUD$250.00 excess to be charged against the HIRER's credit car at the time of the accident
19 to 20 year old extra Insurance excess. If any driver aged 19 or 20 (during the rental period) will be driving the vehicle, the rental is subject to an insurance deposit of $2500. All other clauses in our Terms and Conditions apply as normal.
DAMAGE COVER: In the event of an accident, personal injury is covered through Registration 3rd Party Insurance. All vehicles are fully insured for own their damage and 3rd Party Property Damage, but The HIRER is responsible for the Insurance Excess.
ACCIDENTS Most accidents occur for the following reasons:
- Driving too fast. Driving on the wrong side of the road.
- Turning across oncoming traffic. Driving while sleepy and tired.
- Collisions with animals. Whilst reversing the vehicle.
- Driving while intoxicated. Driving at night.
- Looking for kangaroos at night (or at dawn or dusk) when kangaroos come to the side of the road to eat the sweeter grasses.
All of the above-mentioned accidents are avoidable.
CAMPERMAN'S LIABILITY: CAMPERMAN will not be liable to The HIRER for any loss, damage or inconvenience caused by delayed delivery of the vehicle, or by the vehicle not being as described in an AGENT's brochure, or by the vehicle not being suitable for The Hirer's purposes. CAMPERMAN will not be liable for any loss or inconvenience from change in drop-off location caused by natural disasters such as floods, cyclones, hailstorms, earthquakes, etc, nor for any personal injury or damage to The Hirer's property caused thereby.
TYRE DAMAGE: The Hirer's insurance policy has an AUD$500.00 excess. Tyre damage, flat tyres, spiked tyres are at the cost of the renter. Average tyre prices in Australia are AUD$125.00, so please take care of the vehicle's tyres. The renter will be responsible for tyre damage and windscreen damage up to $500.00. Windscreen chips are charged at $42.50 per chip. Windscreen replacements are at $195.00.
VALUABLES: CAMPERMAN assumes no liability for valuables left in or stolen from the vehicle. Please do not leave valuables in the vehicle because of possible theft. In major cities it is advisable to leave the vehicle in a Caravan Park and take public transport to the city. Please note: Insurance on personal property is The Hirer's responsibility.
Airlie Beach depot Address: Lot 7 Shute Harbour Road
, Airlie Beach
, QLD
, AU
VEHICLE CHECK IN TIME: Vehicle pick-up and drop-off must be between 10:00am and 3:00pm weekdays or between 8:00am and 11:00am Saturdays. Sunday vehicle pick-up and drop-off is by prior arrangement ONLY and incurs a AUD$80 fee - please contact us at least a day prior to departure to arrange - our number will be on the confirmation. On Saturdays, please arrive at least an hour prior to the depot closing time (closing time is 12:00pm).
Vehicles returned late will be charged a late fee of $150.00. Plus the day rate applicable for that rental day. A client returning one day or more days late will be liable for a penalty rate of $150.00 per day plus CAMPERMAN loss of revenue and accommodation for its client waiting for the late campervan if required.
After hours pick-up and drop-off may be made by prior arrangement at a cost of AUD$100.00, payable on pick-up or drop-off. All depots will be closed on Sundays, Christmas Day, Boxing Day (26 December), New Years Day Good Friday and Easter Monday.
Brisbane depot Address: 256 Tingal Road
, Wynnum
, QLD
, AU
VEHICLE CHECK IN TIME: Vehicle pick-up and drop-off must be between 10:00am and 3:00pm weekdays or between 8:00am and 11:00am Saturdays. Sunday vehicle pick-up and drop-off is by prior arrangement ONLY and incurs a AUD$80 fee - please contact us at least a day prior to departure to arrange - our number will be on the confirmation. On Saturdays, please arrive at least an hour prior to the depot closing time (closing time is 12:00pm).
Vehicles returned late will be charged a late fee of $150.00. Plus the day rate applicable for that rental day. A client returning one day or more days late will be liable for a penalty rate of $150.00 per day plus CAMPERMAN loss of revenue and accommodation for its client waiting for the late campervan if required.
After hours pick-up and drop-off may be made by prior arrangement at a cost of AUD$100.00, payable on pick-up or drop-off. All depots will be closed on Sundays, Christmas Day, Boxing Day (26 December), New Years Day Good Friday and Easter Monday.
Please call prior to pick up and drop off to make an appointment time. Cairns depot Address: 440 Sheridan Street
, Cairns
, QLD
, AU
VEHICLE CHECK IN TIME: Vehicle pick-up and drop-off must be between 10:00am and 3:00pm weekdays or between 8:00am and 11:00am Saturdays. Sunday vehicle pick-up and drop-off is by prior arrangement ONLY and incurs a AUD$80 fee - please contact us at least a day prior to departure to arrange - our number will be on the confirmation. On Saturdays, please arrive at least an hour prior to the depot closing time (closing time is 12:00pm).
Vehicles returned late will be charged a late fee of $150.00. Plus the day rate applicable for that rental day. A client returning one day or more days late will be liable for a penalty rate of $150.00 per day plus CAMPERMAN loss of revenue and accommodation for its client waiting for the late campervan if required.
After hours pick-up and drop-off may be made by prior arrangement at a cost of AUD$100.00, payable on pick-up or drop-off. All depots will be closed on Sundays, Christmas Day, Boxing Day (26 December), New Years Day Good Friday and Easter Monday.
Please make your own way to the depot. Distance from the Airport to Depot is: 5 kms from Domestic and International. The approx. taxi fare from the Airport is: AUD$8.00 from Domestic and International. The approx. taxi fare from downtown CNS is: AUD$10.00 Melbourne depot Address: 26 Garden Drive
, Tullamarine
, Melbourne
, VIC
, AU
VEHICLE CHECK IN TIME: Vehicle pick-up and drop-off must be between 10:00am and 3:00pm weekdays or between 8:00am and 11:00am Saturdays. Sunday vehicle pick-up and drop-off is by prior arrangement ONLY and incurs a AUD$80 fee - please contact us at least a day prior to departure to arrange - our number will be on the confirmation. On Saturdays, please arrive at least an hour prior to the depot closing time (closing time is 12:00pm).
Transfer
Free Shuttle Bus available. Please call prior to arrange.
Vehicles returned late will be charged a late fee of $150.00. Plus the day rate applicable for that rental day. A client returning one day or more days late will be liable for a penalty rate of $150.00 per day plus CAMPERMAN loss of revenue and accommodation for its client waiting for the late campervan if required.
After hours pick-up and drop-off may be made by prior arrangement at a cost of AUD$100.00, payable on pick-up or drop-off. All depots will be closed on Sundays, Christmas Day, Boxing Day (26 December), New Years Day Good Friday and Easter Monday.
Please take a taxi to the depot. Distance from the Airport to Depot is: 2 km The approx. taxi fare from the Airport is AUD$14.00. Sydney depot Address: 11 Erskine Road
, Caringbah
, Sydney
, NSW
, AU
Distance from the Airport to Depot is: Approx. 28 kms from Domestic and International
VEHICLE CHECK IN TIME: Vehicle pick-up and drop-off must be between 10:00am and 3:00pm weekdays or between 8:00am and 11:00am Saturdays. Sunday vehicle pick-up and drop-off is by prior arrangement ONLY and incurs a AUD$80 fee - please contact us at least a day prior to departure to arrange - our number will be on the confirmation. On Saturdays, please arrive at least an hour prior to the depot closing time (closing time is 12:00pm).
Vehicles returned late will be charged a late fee of $150.00. Plus the day rate applicable for that rental day. A client returning one day or more days late will be liable for a penalty rate of $150.00 per day plus CAMPERMAN loss of revenue and accommodation for its client waiting for the late campervan if required.
After hours pick-up and drop-off may be made by prior arrangement at a cost of AUD$100.00, payable on pick-up or drop-off. All depots will be closed on Sundays, Christmas Day, Boxing Day (26 December), New Years Day Good Friday and Easter Monday.
Please make your own way to the depot. Distance from the Airport to Depot is: 12 kms from Domestic; 16kms from International. The approx. taxi fare from the Airport is: AUD$15.00 from Domestic; AUD$25 from International. The approx. taxi fare from downtown SYD is: AUD$40.00 Townsville depot Address: 14 Langton Street
, Garbutt
, Townsville
, QLD
, AU
VEHICLE CHECK IN TIME: Vehicle pick-up and drop-off must be between 10:00am and 3:00pm weekdays or between 8:00am and 11:00am Saturdays. Sunday vehicle pick-up and drop-off is by prior arrangement ONLY and incurs a AUD$80 fee - please contact us at least a day prior to departure to arrange - our number will be on the confirmation. On Saturdays, please arrive at least an hour prior to the depot closing time (closing time is 12:00pm).
Vehicles returned late will be charged a late fee of $150.00. Plus the day rate applicable for that rental day. A client returning one day or more days late will be liable for a penalty rate of $150.00 per day plus CAMPERMAN loss of revenue and accommodation for its client waiting for the late campervan if required.
After hours pick-up and drop-off may be made by prior arrangement at a cost of AUD$100.00, payable on pick-up or drop-off. All depots will be closed on Sundays, Christmas Day, Boxing Day (26 December), New Years Day Good Friday and Easter Monday.
Please take a taxi to the depot. The distance from the Airport to Depot is 2.5 kms. The approx. taxi fare from the Airport is AUD$6. The approx. taxi fare from downtown TSV is AUD$10.00 |
