Kea Campers AU Rental Terms for travel between 01-Jan-2008 and 31-Mar-2009
Standard Rates Include
• Unlimited kilometres for all vehicle types
• Standard Excess Insurance Cover
• All living equipment
• One-Way Rental Fee over 21 days - Excl. Broome
• Full water tank and gas bottle(s)
• Nationwide road side assistance & free phone help-line
• Extensive travel information pack
• Extra Driver and cleaning fee
• 10% GST (Goods & Services Tax) and 2.5 % Local State Tax, 1.75% Credit Card Fee
Minimum Rental Duration and Costings
Minimum rental period: 5 days. Minimum rental is extended to 10 days for the travel period from 20 December to 05 January. Vehicle rentals are calculated on a per calendar day basis, i.e. day of pick-up or drop off is always counted as a full day irrespective of what time it is collected or dropped off.
Long-term Rental
Special conditions apply for rentals of more than 50 days. Details available on application.
Rental Locations (Vehicle collection & return)
Adelaide, Alice Springs, Brisbane, Broome, Cairns, Darwin, Melbourne, Perth, Sydney
Office Hours
Monday to Friday/Public Holidays: 08:00 - 17:00
Saturday/Sunday: 08:00 - 13:00
All branches are closed Christmas Day (25 December)
One-Way Rental Fee
One-way rentals are available between all depot locations. A one-way rental fee of AU$ 275 is charged for rentals of 20 days or less.
Remote Area Surcharge
Independent from the One Way Fee a Remote Area Surcharge fee of AU$ 750 is applicable for rentals involving pick up and/or drop off in Broome.
Licence and Minimum Age
A valid national drivers licence is required. National drivers licences, which are not in English, need to be presented in conjunction with an official translation or valid international drivers licence. The minimum age is 21 years.
Standard Excess Insurance Cover
All KEA Campers vehicles come with comprehensive insurance cover. A standard excess of AU$ 5,000 applies in the event of any damage to either our vehicle or third party property. The renter will also be fully liable for replacing or repairing damaged windscreens and tyres. A security bond of AU$ 5,000 will be taken on vehicle collection. The security bond can be paid by cash, traveller's cheques or credit card. Should the bond be paid by credit card the amount will be debited to your account immediately, any currency fluctuations are not the responsibility of KEA Campers. The bond is fully refundable on return of the vehicle to the agreed location, on the agreed date, with no damage incurred to the KEA Campers vehicle or third party property and the toilet cassette and waste water tank has been emptied and no items are lost or damaged.
KEA Campers offer the following All Inclusive Package which can reduce the Standard Excess:
All Inclusive Package
For $55 per day The All Inclusive Package provides maximum cover.
This package will waive the excess for any vehicle and third party property damage and the cost of replacing or repairing windscreens and tyres (so excess payable is reduced from $5000 to $0.00) .This option reduces the security bond of NZ$5,000 taken on vehicle collection to $250. The All Inclusive Package also combines and covers the cost for all of the following item making this a great one time package to get you on the road. EXTRAS: Full cover insurance (Nil excess), multiple replacements and repairs of windscreens and tyres, one way rental fee (exclude Broome), camping table, chairs(s) and beach umbrella, baby or booster seat(s) (if required).
IMPORTANT
The renter is fully liable for any damage to the KEA Campers vehicle or third party property if:
1. The terms of the rental contract are breached.
2. Damage to the vehicle is caused by careless, wilful or reckless driving.
3. Driving under the influence of alcohol or drugs.
4. Driving on restricted roads.
5. Water submersion or salt water damage caused through own fault. In case of any damage to the KEA Campers vehicle or third party property a second bond will be collected to cover the excess for any subsequent damage.
Restrictions
Motorhomes can only be driven on sealed roads or well-maintained unsealed roads leading to holiday and/or national parks - max 20 km one-way. 4WD's are allowed on recognized 4WD tracks. Special terms and conditions apply for travel in the following areas: Cape York, Simpson Desert, Gunbarrel Highway, Canning Stock Route, Oondnadatta Track, Birdsville Track, the Warburton Road, Tanami Track, Gibb River Road and any other area in excess of 100 km's from the nearest sealed road. No vehicle is to be taken into salt water. No animals permitted in vehicles. No smoking permitted in vehicles.
Repairs
Repairs of up to AU$ 100 may be effected without authorisation and will be reimbursed. Amounts above AU$ 100 require approval from KEA on-road assistance.
Vehicle Return
All vehicles must be returned with a full fuel tank. Refuelling at our depot will be charged at AU$ 2.5 per litre of fuel plus and handling fee of AU$ 25.
Reservation and Deposit
At time of booking a deposit of AU$ 200 is payable. The deposit secures the booking. The balance is due 30 days prior to commencement of the hire. If the balance is not received 30 days prior to commencement of the hire, KEA Campers reserves the right to treat the booking as cancelled. In this case the deposit is non refundable.
Cancellation Policy
The deposit is non-refundable. In addition to forfeiting the deposit, the following charges apply:
Cancellation 28 days + prior to pick-up date - no further charges
Cancellation 9 to 27 days prior to pick-up date - 15% of Gross Rental, (minimum $250)
Cancellation less than 8 days prior to pick-up date, or no-show - 50% of Gross Rental
There is no refund for late pick up or early return of vehicle..
Travel Insurance
We strongly recommend that clients ensure they take out the highest level of Travel Insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
Traffic Infringements
The hirer is liable for all fines and penalties in relation to the driver's use of the vehicle or the vehicle itself incurred during the rental period plus an administration fee of AU$ 60 for each infringement or penalty notice that has been redirected by KEA to the hirer.
Multiple Rentals - Minimum of 5 days per Country
Multiple rentals can be combined to qualify for a longer term rental rate. Australia and New Zealand rentals can be combined to qualify if travel is within a 12 month period.
Additional Equipment
To be booked at time of reservation and payable on vehicle collection
Camping Table AU$ 30 per rental
Camping Chair AU$ 20 per rental
Beach Umbrella AU$ 20 per rental
Child/Booster Seat AU$ 50 per rental
4WD Recovery Kit AU$ 100 per rental
GPS Navigation System AU$5 p/day (min. $75 - max. $250)
Radio Safety Beacon AU$ 100 per rental
Change of Vehicle
If, for reasons beyond our control, the reserved vehicle is not available, we reserve the right to substitute a comparable or superior vehicle at no extra cost to the client. This shall not constitute a breach of contract and does not entitle the renter to any form of refund.
Taxes and Local State Tax
All charges include 10% GST and 2.5% Local State Tax. All rates and conditions are subject to change in accordance with changes in government taxes.
Please Note
Rates and conditions may be subject to change. Whilst including the same facilities, some campers may have different layouts to those shown. All measurements and volumes shown are approximate. The information provided on the website is subject to change without notice.
Changes of Contract
Changes to the contract are only valid in writing. Verbal changes are invalid unless confirmed in writing.
General
Any claims or legal action in connection with the provision of our services to the client will be governed by the laws of New Zealand.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Kea Campers AU Insurance
For rentals before or on 31st March 2008
Standard Excess Insurance Cover
All KEA Campers vehicles come with comprehensive insurance cover. A standard excess of AU$ 5,000 applies in the event of any damage to either our vehicle or third party property. The renter will also be fully liable for replacing or repairing damaged windscreens and tyres. A security bond of AU$ 5,000 will be taken on vehicle collection. The security bond can be paid by cash, traveller's cheques or credit card. Should the bond be paid by credit card the amount will be debited to your account immediately, any currency fluctuations are not the responsibility of KEA Campers. The bond is fully refundable on return of the vehicle to the agreed location, on the agreed date, with no damage incurred to the KEA Campers vehicle or third party property and the toilet cassette and waste water tank has been emptied and no items are lost or damaged.
KEA Campers offer the following All Inclusive Package which can reduce the Standard Excess:
All Inclusive Package
For $55 per day The All Inclusive Package provides maximum cover.
This package will waive the excess for any vehicle and third party property damage and the cost of replacing or repairing windscreens and tyres (so excess payable is reduced from $5000 to $0.00) .This option reduces the security bond of NZ$5,000 taken on vehicle collection to $250. The All Inclusive Package also combines and covers the cost for all of the following item making this a great one time package to get you on the road. EXTRAS: Full cover insurance (Nil excess), multiple replacements and repairs of windscreens and tyres, one way rental fee (exclude Broome), camping table, chairs(s) and beach umbrella, baby or booster seat(s) (if required).
IMPORTANT
The renter is fully liable for any damage to the KEA Campers vehicle or third party property if: 1. The terms of the rental contract are breached.
2. Damage to the vehicle is caused by careless, wilful or reckless driving.
3. Driving under the influence of alcohol or drugs.
4. Driving on restricted roads.
5. Water submersion or salt water damage caused through own fault. In case of any damage to the KEA Campers vehicle or third party property a second bond will be collected to cover the excess for any subsequent damage.
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For rentals from 1 April 2009 onwards
Standard Excess Insurance Cover
All KEA Campers vehicles come with comprehensive insurance cover. A bond of AU$ 7,500 is taken to cover the excess in the event of any damage to our vehicle. The hirer will also be fully liable for demurrage - the daily rental rate for the period the vehicle is off fleet for accident repairs (max 14 days) - and for replacing or repairing damaged windscreens and tyres. Overhead and under-body damage on the rented vehicle is not covered. The bond can be paid by cash, traveller's cheques or credit card (see paragraph “Important: Bond Payments By Credit Card”). The bond is fully refundable on return of the vehicle to the agreed location, on the agreed date in clean condition with no damage incurred to the KEA Campers vehicle, with a full tank of fuel, the toilet cassette and waste water tank emptied and no equipment lost or damaged.
KEA Campers offers the following options to reduce or waive the Standard Excess:
Excess Reduction 1 (Bronze Cover)
Excess Reduction 1 at AU$ 25 (AU$ 30 for 4WD vehicle) per day will reduce the excess for any damage to the vehicle to a maximum of AU$ 2,000. The hirer, however, will be fully liable for demurrage - the daily rental rate for the period the vehicle is off fleet for accident repairs (max 14 days) - and for replacing or repairing damaged windscreens and tyres. Overhead and under-body damage on the rented vehicle is not covered. A bond of AU$ 2,000 is payable at the time of pick up and can be paid by cash, traveller's cheques or credit card: a manual imprint of the credit card will be taken. The bond is fully refundable on return of the vehicle to the agreed location, on the agreed date in clean condition with no damage incurred to the KEA Campers vehicle, with a full tank of fuel, the toilet cassette and waste water tank emptied and no equipment lost or damaged. The total insurance charge is limited to a maximum of 50 days or AU$ 1,250 (AU$ 1,500 for 4WD).
Excess Reduction 2 (Silver Cover)
Excess Reduction 2 at AU$ 35 (AU$ 40 for 4WD vehicle) per day will waive the excess for any vehicle damage and the cost of replacing or repairing windscreens and tyres. Overhead and under-body as well as single accident damage on the rented vehicle is also included. A bond of AU$ 500 is payable at the time of pick up. The bond is fully refundable on return of the vehicle to the agreed location, on the agreed date in clean condition with no damage incurred to the KEA Campers vehicle, with a full tank of fuel, the toilet cassette and waste water tank emptied and no equipment lost or damaged. The total insurance charge is limited to a maximum of 50 days or AU$ 1,750 (AU$ 2,000 for 4WD).
All Inclusive Package (Platinum Cover)
KEA’s All Inclusive Package is available to travellers for AU$ 60 per day premium (charge is limited to a maximum of 50 days) on standard and all inclusive rental rates. The All Inclusive Rate includes:
- Full Cover Insurance (NIL EXCESS) on any vehicle and third party property damage; including the cost of replacing and repairing windscreens and tyres, the cost of overhead and under-body damage as well as single accident damage on the rented vehicle and the demurrage fee.
- 10 % GST, 2.5 % Government Stamp Duty/Taxes and Credit Card surcharge(s).
- The one-way fee if applicable (excl. AU$ 750 Broome remote surcharge).
- Taxi fare from airport to depot and depot to airport
- Camping equipment – table, chairs and sun umbrella.
- Multilingual GPS navigation system and Baby capsule(s) or child/booster seats (on request)
Responsibilities of the Hirer
The hirer is at all times fully liable for:
1. Any damage to the KEA Campers vehicle or third party property if the terms of the rental contract are
breached.
2. Damage caused by careless, wilful or reckless driving.
3. Damage is caused by driving under the influence of alcohol or drugs.
4. Damage caused due to single vehicle roll over.
5. Damage caused by driving on restricted roads.
6. Damage to the awning.
7. Damage to or loss of any personal belongings.
8. Damage caused by the use of incorrect or contaminated fuel.
9. Damage caused by part or total water submersion or salt water.
In case of any damage to the KEA Campers vehicle or third party property a second bond will be collected to cover the excess for any subsequent damage.
In the instances of a manual vehicle being hired, the driver must be a competent and experienced operator of manual vehicles.
Adelaide depot
Address: 1019 South Road
, Melrose Park
, Adelaide
, SA 5039
, AU
The KEA depot is situated approximately 15 minutes from the International/Domestic airport, and only 10 minutes to the city centre. The depot is located right on the main south road (A13), which takes you north towards the Barrossa Valley, and south towards Kangaroo Island.
Office Hours Monday to Friday/Public Holidays: 08:00 - 17:00
Saturday/Sunday: 08:00 - 13:00
(Late returns will be charged on a per day basis)
All branches are closed Christmas Day.
All pick ups and drop offs must be made between 8am and 4.30pm.
Alice Springs depot
Address: 7 Kidman Street
, Alice Springs
, NT 0870
, AU
Please take a taxi to the depot, which takes around 15 minutes from the aiport and 5 minutes from the city centre.
Office Hours Monday to Friday & Public Holidays: 08:00-17:00
Saturday & Sunday: 08:00-13:00
Closed 25 December
All pick ups and drop offs must be made between 8am and 4.30pm.
Brisbane depot
Address: 348 Nudgee Road
, Hendra
, Brisbane
, QLD 4011
, AU
Please take a taxi to the depot which is located around 10 mins from the airport.
Opening hours: Mon-Fri: 8:00 - 17:00. Sat, Sun: 8:00 - 13:00. Public Holidays: 8:00 - 17:00.
All pick ups and drop offs must be made between 8am and 4.30pm.
Broome depot
Address: 4 Sanctuary Road
, Cable Beach
, Broome
, WA 6726
, AU
Please make your own way to our Broom depot, which takes around 5 minutes from the Airport and 5 minutes from the city centre.
Office Hours:
Monday to Friday & Public Holidays: 08:00-17:00
Saturday & Sunday: 08:00-13:00
Closed Christmas Day
All pick ups and drop offs must be made between 8am and 4.30pm.
Cairns depot
Address: 54 Fernley Street
, Cairns
, QLD 4870
, AU
Please make your own way to the depot, which takes around 15 minutes from the airport and 5 minutes from the city centre.
Office Hours:Monday to Friday & Public Holidays: 08:00-17:00
Saturday & Sunday: 08:00-13:00
Closed 25 December
All pick ups and drop offs must be made between 8am and 4.30pm.
Darwin depot
Address: 10 Catterthun Street
, Winnellie
, Darwin
, NT 0820
, AU
Please make your own way to the depot, which takes around 15 minutes from the aiport and 15 minutes from the city centre.
Office Hours Monday to Friday & Public Holidays: 08:00-17:00
Saturday & Sunday: 08:00-13:00
Closed 25 December
All pick ups and drop offs must be made between 8am and 4.30pm.
Melbourne depot
Address: 11 Aero Link
, Tullamarine
, Melbourne
, VIC 3043
, AU
Please make your own way to the depot, which takes around 10 minutes from the aiport and 40 minutes from the city centre.
Office Hours Monday to Friday & Public Holidays: 08:00-17:00
Saturday & Sunday: 08:00-13:00
Closed 25 December
All pick ups and drop offs must be made between 8am and 4.30pm.
Perth depot
Address: 131 Welshpool Rd
, Welshpool
, Perth
, WA 6106
, AU
Please make your own way to the depot, which takes around 10 minutes from the aiport and 15 minutes from the city centre.
Office Hours Monday to Friday & Public Holidays: 08:00-17:00
Saturday & Sunday: 08:00-13:00
Closed 25 December
All pick ups and drop offs must be made between 8am and 4.30pm.
Sydney depot
Address: 106-110 Ashford Avenue
, Milperra
, Sydney
, NSW 2214
, AU
Please take a taxi to the depot, which takes around 20 minutes from the aiport and 35 minutes from the city centre. Alternatively take the train to East Hills Train Station and when you exit the station please call the number provided upon confirmation and Kea will pick you up from the station.
Office Hours:
Monday to Friday/Public Holidays: 08:00 - 17:00
Saturday/Sunday: 08:00 - 13:00
(Late returns will be charged on a per day basis)
All branches are closed Christmas Day.
All pick ups and drop offs must be made between 8am and 4.30pm.
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